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Ensuring business continuity during challenging times


Tim Buckley: Greg, a single of the thoughts that we’ve been finding from our shoppers is what are we executing all over company continuity? What actions have we taken to make sure that regardless of how extended the coronavirus goes on regards to how intense it gets that we can keep on to maintain the functions going? And now to our viewers out there, if you seem guiding me, what you’re hunting at is a single of our investing floors. Commonly you’d see it densely populated. That does not imply that people today aren’t working out there when you just see people today, just about every other desk or just about every 3rd desk. It signifies that we’ve distanced them adequately, and I ought to by the way talked about that you’ll see a Greg and I are sitting aside in this article. We’re striving to observe social distancing and every little thing that we do. Over and above, social distancing, what are you guys executing? What actions have you taken to make sure this operation continues? How have you dispersed your team?

Greg Davis: So it starts off definitely with the fact that hey, it is a international operation so we have investing destinations in the US, investing destinations in the United kingdom as nicely as Melbourne, Australia. And in addition to these international investing destinations, we also have contingency internet sites that we’re leveraging right now in every a single of these destinations. So we have our team break up up between our main hubs and these contingency internet sites, and we’ve even organized for the fact that if we require to, our people today could trade from dwelling. So we’ve put in the technology, we’ve analyzed the procedure, so we could have company as typical, even in a intense party.

Tim: And investing from dwelling is not a thing you are going to leap to. I imply you guys really like the collaboration that happens on the ground even when people today are unfold out. It’s just much a lot easier to take place there. That reported, if we have to go there, we definitely ready to do it.

Greg: Certainly.

Tim: Safety is going to be the very same definitely whether if someone’s at dwelling as it is going to be the very same if we’re investing from dwelling, as if you’re investing from in this article.

Greg: Certainly.

Tim: Now, I ought to mention Greg that the relaxation of Vanguard’s functions, whether they are conversing to an associate at Vanguard, regardless of what place of Vanguard is supporting the client, these parts have been dispersed way too. That we have taken actions to shift associates aside. Moving between various buildings. Individuals are working from dwelling. They are dispersed between our internet sites as nicely so. We’re having the actions to make sure that we keep on company as typical in this article or as close to as typical as feasible

Greg: Certainly.