Customers Talking about Innovation with SAP Business Technology Platform

It seems like all people is speaking about electronic transformation, but what does it truly appear like at a functional level? What is the finest way to get begun? And what does it search like when it is performed proper?

That is particularly what we have been checking out in the Far better Together: Customer Conversations sequence, hosted by Tamara McCleary, CEO, Thulium, and myself.

In this collection, prospects, partners, and imagined leaders share their innovation tales and talk about how they have leveraged SAP Business enterprise Technology Platform to arrive at new heights. It is an unfiltered appear at the successes they have seasoned, the classes they have acquired, and the advice they have for other individuals.

Permit us glimpse at what we have discovered in our initially year just before we kick off the next calendar year of SAP BTP Superior Alongside one another: Customer Discussions.

During the previous 12 months, we have spoken to buyers, partners, and assumed leaders from all about the planet, in a wide selection of industries and traces of business, with the intention of highlighting the folks powering the innovation journeys.

Every single episode has 4 areas: my introductory blog that offers an overview of the episode, a thought-management podcast hosted by Tamara McCleary, a LinkedIn dialogue hosted by me, and then my wrap-up blog with essential takeaways.

We begin at the macro degree, discussing the necessary ideas, motivating forces, and shifts in the industry that are inspiring our customers’ electronic transformation, and we stop at a micro-level by breaking down the particular measures they took to realize their targets. We purpose to meet up with shoppers on the channel of their choice, at no matter what position they are in their journey, and supply both high-stage inspiration and sensible suggestions.

I sat down with my co-host, Tamara McCleary, to appear at our initially year of purchaser conversations. We discussed the key themes, the massive surprises, the important takeaways, and our predictions for the next 12 months.

Here’s our discussion:

The Very first Calendar year

Tamara McCleary: Timo, when you look back at all the stories we explored, is there a typical topic that stands out to you? What have you realized about the enterprises that you could not have usually known?

Timo Elliott: The most important thing for me is just the win-win-earn chances we continually read. Prospects were being able to elevate their encounters as they improved their base line and introduced a lot more sustainable methods. Individuals illustrations of triple wins arrived up consistently.

Tamara McCleary: Yes! The triple wins stood out to me, as well. It appears like the widespread thread in individuals stories is that they have a business-large eyesight. Digital transformation is a massive change — modify management must be part of the strategy. You ought to harness the electric power of obtaining the total firm working toward the very same objective.

Timo Elliott: Exactly. And what about surprises? What was most unforeseen for you?

Tamara McCleary: I was blown absent by the agility and adaptability we’ve seen in these corporations. There’s an openness that I find inspiring. As a graduate scholar studying the results of nascent technologies, this degree of transformative transform is thrilling. Corporations are no more time just surviving in upcoming-targeted landscapes they’re thriving. It’s intriguing. How about you, Timo? What was surprising to you?

Timo Elliott: I have to say, I was amazed by the functional use of artificial intelligence. We have been speaking about the prospective for AI for some time, but now it has absent from aspirational to operational, and in a lot of of these circumstances, AI was integrated into the foundation of the electronic transformations correct from the begin.

Tamara McCleary: Certainly! The hoopla level all-around AI has been deafening for years. It’s like VR, exactly where it is generally the next large detail that is just around the corner. And now it is last but not least driving precise, concrete company benefits. Hopefully, that usually means VR is next! But let us appear ahead: What do you count on to see in our second year of Greater Jointly: Shopper Conversations?

Timo Elliott: I think the position of IT has seriously shifted and will proceed to shift. IT has become so significantly additional than solely the technological facet of a business it is now the driving drive that styles how the enterprise functions in the world. And innovations like small-code / no-code alternatives, robotic course of action automation, and lightweight workflow equipment are enabling a large amount much more individuals all through the business to become active members in digital transformation. This is likely to unleash a whole lot of creativity, but will also call for a great deal of cultural change, and the serious heroes are going to be the IT groups pushing the boundaries of what is doable. I assume we will see even far more of that in our next yr.

Tamara McCleary: That’s a interesting issue. I undoubtedly hope to see much more of that future calendar year.

Timo Elliott: Definitely. What about you? What are your predictions?

Tamara McCleary: I think we’ll see an even better concentrate on sustainability. We’re hitting the stage where by sustainability and profitability are appropriate plans, wherever you really don’t have to opt for a single or the other. The a lot more effective organizations are generating sustainability a substantial part of their transformation. I consider it will only develop into additional of a concentration in the potential. I’m fired up to come across out.

Be part of the Discussion

We have had a definitely phenomenal year of digital transformation stories, and we’re just finding begun.  Keep tuned for our next calendar year, coming quickly.  In the meantime,…

Enjoy the full period 1 recap on YouTube to capture the highlights from every single tale highlighted in the 1st year of the sequence.

Skipped an episode? Catch up on sap.com/btp:

  • Episode 1: Gates Company and NIMBL discuss the benefits of incorporating good technologies to existing manufacturing machinery
  • Episode 2: Ferrara shares how actual-time insights aid them increase their manufacturer by responding to their shoppers
  • Episode 3: Endress+Hauser Electronic Alternatives shares how they leveraged their data to pivot to a digital methods corporation
  • Episode 4: Uniper shares how they are rapid-tracking innovation with automation from the plant to the discipline, to the back again business office
  • Episode 5: Costain Group PLC and Deloitte share how unifying data enhances infrastructure management to minimize expenses and emissions
  • Episode 6: FARYS and Capgemini talk about driving drinking water administration innovation with productive, sustainable functions
  • Episode 7: Lloyd’s Sign-up shares how their predictive remedy delivers upcoming stage asset insight and danger mitigation
  • Episode 8: Flexso discusses how their automatic HR resolution boosts hiring speed, accuracy, belief, and transparency for all
  • Episode 9: DAIMAINI tells us how they turned the very first international market for VIP hospitality with a friction-absolutely free CX
  • Episode 10: Evernex shares how a sustainable and reasonable remedy is extending the life of IT landscapes, globally
  • Episode 11: Black Horse 1 points out how they transformed the earth of Dressage with the assist of technological innovation.
  • Episode 12: Heidelberg University Healthcare facility communicate about how they can get the job done much more correctly with other hospitals and make greatest use of their sources.

Are there subject areas you’d like to study much more about? Are you intrigued in sharing your tale on a long run episode? We’d like to hear from you. Contact us for extra info.

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